![]() ![]() I ordered 8.5 but they were much too big. ![]() I am glad I bought them, though they are a little bit large–too much of a gap between my heels and the back of the shoes. If the parcel is returned to us intact we can then process a further 50% refund.I wear these pumps as office/street shoes. If an incorrect delivery address has been supplied and the parcel fails to be delivered we will provide a 50% refund 30 business days after despatch. If you are not available on delivery there will be a card left so you can re-arrange delivery or collection from relevant sorting office. Please leave suitable note on your door for delivery service. ![]() Please note we can not add additional delivery information to orders. In the event of a stock error and we are unable to despatch immediately we will email to advise of estimated despatch dates. All deliveries are subject to stock availability. We will ship the available goods first and ship the remaining Items as soon as they become available. If an item is out of stock you will be notified by email. You will receive an email as soon as we receive your items, and when the refund is approved.Įvery effort is made to ship orders in one complete shipment. Goods must be sent in resalable condition in the original packaging with all tags still attached.Ĥ. We recommend that you request a "proof of posting" receipt, as we accept no responsibility for mislaid return parcels. You can keep tracking your package by receiving email for shipment updates. Please provide us the tracking number from post office or couriers if applicable. Go to local post office, or another courier, to ship the package. You can use the box/bag the items arrived in or another box/bag, if you prefer.Ģ. Pack all the returned items, along with a print off of your confirmation purchase email, Completed Returns Form, and a note specifying your RMA number securely in a box. Please allow up to 30 days before contacting us.ġ. If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, we aim to refund within 10 business days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Please complete as much information (Refund, Exchange inc Size/Colour) to help us with a speedy resolution. Please either contact us for a RMA number or return your products along with returns form found in package. You are responsible for return shipping charges and Pandr is not responsible for lost parcels so please use a tracked/recorded service. Original shipping charges is non-refundable In the original packaging with tags attached. In original new condition with tags attached. #CAPEZIO THEATRICAL FOOTLIGHT 656 FULL#Within 30 days of receipt of your shipment for a full refund/exchange OR 90 days for an exchange or credit note. International Postage - Calculated at Checkout (allow approx. After processing and leaving the warehouse, items usually take within 1-2 days to arrive at their destination but please allow longer for weekends and bank holidays. All orders are sent by either Royal Mail or UK Mail and we can track the whole journey. SHIPPING TIME: This refers to the time it takes for items to be shipped from our premises to the destination.We do not keep stock for individual dance schools so we ask that you allow us upto 10 working days for processing, and four to six weeks for bespoke items. PROCESSING TIME: All orders are manufactured on site to your specific requirements.All other items please see SHIPPING TIMES For Uniform orders see both PROCESSING & SHIPPING. There can be two parts to an order delivery time. ![]()
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